This Privacy Policy explains how ApproveMyVisa collects, uses, stores, shares, and protects your personal information when you use our platform.
Last Updated: June 1, 2026 · Version 2.1This Privacy Policy ("Policy") describes how ApproveMyVisa ("we," "us," "our"), a Canadian Registered Corporation, collects, uses, stores, processes, discloses, and protects personal information obtained through our website at www.approvemyvisa.com (the "Platform") and related services.
This Policy applies to all users of the Platform, including visitors, registered users, subscribers, and purchasers, wherever they are located globally.
By accessing or using the Platform in any way, you acknowledge that you have read and understood this Policy and consent to the collection, use, and processing of your personal information as described herein. If you do not agree to this Policy, you must discontinue use of the Platform immediately.
This Policy should be read together with our Terms of Service, which govern your use of the Platform.
📍 Jurisdiction Note: ApproveMyVisa is operated from Canada and is subject to Canadian privacy law, including PIPEDA and applicable provincial privacy legislation. Users from the EEA, UK, California, and Australia may have additional rights under their applicable local laws, which we endeavour to respect.
We collect information you provide directly, information collected automatically, and information from third parties.
| Category | Examples | How Collected |
|---|---|---|
| Account Information | Name, email address, password | Registration form |
| Profile Information | Nationality, country of residence, visa type interest, employment status | Account setup, AI chat |
| Immigration Information | Visa history, refusal letters, travel history, family details, financial information you choose to share | AI assistant interactions |
| Payment Information | Billing name, card details (processed by Stripe — not stored by us), transaction records | Purchase checkout |
| Communications | Emails, inquiries, support requests, feedback | Contact forms, email |
| Content You Generate | Visa questions, uploaded documents, cover letters, checklists | Platform use |
| Category | Examples |
|---|---|
| Usage Data | Pages visited, features used, time spent, navigation paths, clicks |
| Device Information | Device type, operating system, browser type and version, screen resolution |
| Connection Data | IP address, approximate geographic location, internet service provider |
| Cookie Data | Session identifiers, preference cookies, analytics identifiers |
| Log Data | Server logs, error reports, access timestamps, referral URLs |
We may receive information from third-party services including payment processors (Stripe), analytics providers (Google Analytics), and advertising networks providing general audience data.
Where we rely on consent, you have the right to withdraw consent at any time without affecting the lawfulness of prior processing.
We use cookies and similar tracking technologies to operate the Platform, remember your preferences, analyze usage, and serve advertising.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Required for Platform functionality — login sessions, security tokens | Session / up to 1 year |
| Analytics | Google Analytics — understanding how users interact with the Platform | Up to 2 years |
| Advertising | Google AdSense — serving relevant advertisements | Up to 2 years |
| Preferences | Remembering your settings and UI choices | Up to 1 year |
| Security | Preventing fraud, detecting abuse, maintaining session integrity | Session |
You can control cookies through your browser settings. For Google Analytics opt-out, visit tools.google.com/dlpage/gaoptout.
We do not sell your personal information to third parties. We share information only in the circumstances described below:
| Provider Type | Purpose | Examples |
|---|---|---|
| Cloud Infrastructure | Hosting, databases, storage | Supabase, Vercel |
| Payment Processing | Secure payment handling | Stripe |
| AI Processing | Powering the AI assistant | Anthropic (Claude) |
| Analytics | Usage analysis and optimization | Google Analytics |
| Advertising | Ad serving and revenue | Google AdSense |
| Security | DDoS protection, security scanning | Cloudflare |
We may also disclose information when required by law, to enforce our Terms of Service, prevent fraud, or protect user safety. In the event of a business transfer, your information may be transferred as part of the transaction.
✅ We Do Not Sell Your Data. We do not sell, rent, trade, or otherwise transfer your personal information to third parties for their own marketing or commercial purposes without your explicit consent.
The Platform integrates with third-party services that have their own independent privacy policies. Key services include:
| Data Type | Retention Period |
|---|---|
| Account information | Duration of account + 2 years after closure |
| Transaction and payment records | 7 years (tax and legal compliance) |
| AI chat conversations and generated content | 2 years from last account activity |
| Analytics data (anonymized) | Up to 26 months |
| Security and fraud prevention logs | Up to 3 years |
Upon account deletion, we will delete or anonymize personal information within a reasonable time, except where retention is required by law. Backup copies may persist for up to 90 days after deletion.
We implement reasonable technical, administrative, and physical safeguards to protect your personal information. Our security measures include:
No method of data transmission over the internet or electronic storage is completely secure. While we implement reasonable security measures, we cannot guarantee absolute security of your information.
ApproveMyVisa shall not be liable for unauthorized access resulting from cyberattacks, internet transmission failures, or actions of third-party service providers outside our reasonable control. You are responsible for maintaining the confidentiality of your account credentials. Please notify us immediately of any suspected unauthorized access.
ApproveMyVisa operates globally and may transfer, store, and process your personal information in countries other than your country of residence, including Canada, the United States, and other countries where our service providers operate. By using the Platform, you consent to the transfer of your information to countries outside your jurisdiction, subject to the protections described in this Policy.
| Right | Description |
|---|---|
| Access | Request a copy of the personal information we hold about you |
| Correction | Request correction of inaccurate or incomplete personal information |
| Deletion | Request deletion of your personal information (subject to legal retention requirements) |
| Portability | Request your data in a structured, machine-readable format where technically feasible |
| Objection | Object to processing based on legitimate interests |
| Withdraw Consent | Withdraw previously given consent at any time |
To exercise any of these rights, contact us using the information in Section 18. We will respond within 30 days. We may need to verify your identity before processing your request.
The Platform is intended for individuals 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided us with personal information, please contact us immediately and we will delete such information promptly.
With your consent where required, we may send marketing communications about our services. You may opt out at any time by clicking the "unsubscribe" link in any marketing email or contacting us directly. Opting out does not affect transactional communications required to operate your account.
The Platform uses AI and automated processing to generate immigration information, checklists, cover letters, and refusal analyses. Your conversations with the AI assistant may be used to generate responses, improve AI accuracy (using anonymized data), and detect misuse.
Important limitations: AI-generated outputs may contain errors or outdated information and are not a substitute for professional legal advice. ApproveMyVisa is not liable for the accuracy of AI-generated content.
The Platform uses Google AdSense to display advertisements. Google AdSense may use cookies to serve ads based on your prior visits to this and other websites. You may opt out of personalized advertising by visiting Google Ads Settings. Advertisements are served by Google and subject to Google's Privacy Policy.
We reserve the right to update this Privacy Policy at any time. We will update the "Last Updated" date when changes are made. For material changes, we will make reasonable efforts to notify you via a prominent notice on the Platform or by email. Your continued use of the Platform after changes constitutes acceptance of the updated Policy.
For privacy-related inquiries, data access, correction, or deletion requests, please contact us:
ApproveMyVisa — Privacy Inquiries
Canadian Registered Corporation
Calgary, Alberta, Canada
Email: [email protected]
Subject line: Privacy Request — [Your Request Type]
We aim to acknowledge privacy requests within 5 business days and resolve them within 30 calendar days.