Privacy Policy

1. Who We Are

ApproveMyVisa is operated by a Canadian registered corporation based in Calgary, Alberta, Canada. We provide AI-powered immigration information and document guidance. We are not a law firm and do not provide legal advice.

For privacy questions, contact us at: [email protected]

2. Information We Collect

We collect the following information when you use our service:

• Account information: Your name, email address, and password when you create an account
• Profile information: Optional details you provide such as WhatsApp number, country, and visa interests
• Chat conversations: The questions you ask our AI assistant and the responses provided — stored to show you your history
• Payment information: Payment is processed by Stripe. We do not store your credit card details. We only record the plan you purchased and the amount paid.
• Usage data: Pages visited, time spent, and features used — collected via Google Analytics to improve our service
• Technical data: IP address, browser type, and device information for security and fraud prevention

3. How We Use Your Information

• To provide our immigration guidance service
• To show you your chat history and application progress
• To process payments and deliver purchased packages
• To send you important account notifications (not marketing spam)
• To improve our AI responses and service quality
• To prevent fraud and protect our service
• To comply with Canadian law

4. Information We Never Do

• We never sell your personal information to third parties
• We never share your immigration questions or personal details with any government, embassy, or immigration authority
• We never use your data to train AI models without consent
• We never send unsolicited marketing emails

5. Third Party Services We Use

• Supabase — Database storage (servers in USA — compliant with Canadian privacy law)
• Stripe — Payment processing (PCI DSS compliant)
• Anthropic — AI responses (your questions are processed by Claude AI)
• Google Analytics — Anonymous website traffic analysis
• Vercel — Website hosting
• Cloudflare — Security and performance

6. Data Storage and Security

Your data is stored on secure servers with encryption at rest and in transit. We use industry-standard HTTPS encryption for all communications. Access to your data is restricted to authorized personnel only.

While we take reasonable precautions, no internet transmission is 100% secure. We recommend using a strong unique password for your account.

7. Your Rights

You have the right to:

• Access: Request a copy of all personal data we hold about you
• Correction: Update or correct your personal information at any time in your dashboard
• Deletion: Request complete deletion of your account and all associated data
• Portability: Request your data in a portable format
• Objection: Object to how we process your data

To exercise any of these rights, email us at [email protected]

8. Cookies

We use essential cookies to keep you logged in and remember your preferences. We use Google Analytics cookies to understand how visitors use our website. You can disable cookies in your browser settings, though this may affect functionality.

9. Children's Privacy

Our service is not intended for children under 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes by email. The date at the top of this page shows when it was last updated.

11. Contact Us

For any privacy concerns or questions:

• Email: [email protected]
• Location: Calgary, Alberta, Canada

This privacy policy is governed by the laws of Alberta, Canada, and complies with PIPEDA (Personal Information Protection and Electronic Documents Act).